Privacy Policy
Effective Date: [27.05.2025]
At Koala Picks (“we,” “our,” “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website koalaapicks.com (the “Site”) and our related services.
By using the Site, you consent to the data practices described in this policy.
1. Information We Collect
a) Personal Information
We collect information that identifies, relates to, describes, or can be linked to you. This includes but is not limited to:
Full name
Email address
Date of birth (for age verification)
Contact details (phone number, address)
Payment and billing information
Account credentials (username, password)
Transaction history and betting activity
b) Usage Data
We automatically collect information about your interactions with the Site, including:
IP address
Browser type and version
Pages visited and time spent
Device information
Referring URLs
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
To provide and maintain our betting services
To verify your identity and age to comply with legal requirements
To process deposits, withdrawals, and payments securely
To communicate with you, including customer support and marketing
To improve the Site and personalize your experience
To detect and prevent fraud or suspicious activity
To comply with applicable laws and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
Service providers who help operate the Site (payment processors, hosting providers)
Regulatory and law enforcement authorities as required by law
Marketing and analytics partners under strict confidentiality and security agreements
4. Data Security
We implement industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no internet transmission can be guaranteed 100% secure.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access and obtain a copy of your personal data
Request correction of inaccurate or incomplete data
Request deletion or restriction of your data
Object to data processing based on legitimate interests
Withdraw consent where processing is based on consent
Data portability requests
To exercise these rights, contact us at privacy@koalaapicks.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide relevant advertising. You can manage your cookie preferences through your browser settings.
Refer to our Cookie Policy for more details.
8. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe we have collected data from a child under 18, please contact us to request deletion.
9. International Transfers
Your information may be processed or stored outside your country. We take appropriate measures to ensure your data is handled securely and in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Email:privacy@koalaapicks.com
